Who operates this store?
iHomeSaleOff, 7260 W Azure Dr, Suite 140, Las Vegas, NV 89130, USA. Email [email protected].
Which payment methods do you accept?
PayPal. See Payment & Security.
Where do you ship?
All 50 US states and DC, including PO boxes and APO/FPO/DPO addresses. We do not ship to US territories or internationally at this time.
How much is shipping?
Free on orders over $50. Otherwise a flat $4.95.
How long until my order arrives?
Orders are processed in 1 to 3 business days, then delivered in an estimated 5 to 10 business days after shipping.
How do I track my order?
You will receive a shipping confirmation email with a tracking number.
Can I change or cancel my order?
Yes, if it has not shipped. Email us right away with your order number.
What is your return policy?
30 days from delivery for unused items in original packaging. The customer pays return shipping unless the item is defective, damaged or incorrect. Refunds are issued within 5 business days after we receive and approve the return. Full details: Refund & Returns Policy.
My item arrived damaged or wrong. What do I do?
Email us within 7 days of delivery with your order number and photos. We will replace or refund at no cost to you.
Do you charge sales tax?
No. We do not charge sales tax at checkout. The product price plus shipping is the total you pay.
How do you use my personal information?
See our Privacy Policy.
How can I contact you?
Email [email protected] or use the form on our Contact Us page. We reply Monday to Friday, 9:00 AM to 5:00 PM Pacific Time, within 1 to 2 business days.
