Instant Customer Answers β’ Verified Store Policies
Frequently Asked Questions (FAQs)
Everything you need to know about ordering, $0.00 US ground shipping, 30-day returns, and product authenticity at iHome Sale Off.
1. How much does shipping cost on iHome Sale Off?
Every order placed on
https://ihomesaleoff.com includes $0.00 FREE Standard US Ground Shipping across the United States with zero minimum order requirement and zero hidden handling fees.2. What are your order cutoff, handling, and delivery times?
Our daily order cut-off time is 2:00 PM CST (MondayβFriday). Orders are processed and dispatched from our Dallas, TX facility within 1 to 2 business days, and carrier transit takes 3 to 5 business days via USPS Priority Mail, UPS Ground, or FedEx Home Delivery (4β7 business days total delivery window).
3. Are all products brand-new and factory-sealed with official UPCs?
Yes. iHome Sale Off Retail LLC sells exclusively 100% brand-new, unused, factory-sealed retail products carrying verified GS1 GTIN-12 / UPC barcodes, official Manufacturer Part Numbers (MPN), and full US manufacturer warranties.
4. How does your 30-Day Return & Refund Policy work?
You may return any item within 30 calendar days of delivery. We charge a $0.00 restocking fee and provide a free prepaid return shipping label by email. Once your return reaches our Dallas, TX warehouse, your full refund is issued within 3β5 business days.
5. What payment methods do you accept?
We accept PayPal Standard as well as all major US credit and debit cards (Visa, MasterCard, American Express, and Discover) in US Dollars ($ USD) over a 256-bit SSL encrypted checkout.
6. How do I track my order after checkout?
As soon as your package leaves our Dallas, TX warehouse, we email your live USPS, UPS, or FedEx tracking number. You can also look up your shipment anytime on our Track Your Order page.
Official Corporate & Customer Support Directory (NAP)
π’ Legal Entity & Headquarters
iHome Sale Off Retail LLC
1601 Elm St, Suite 420
Dallas, TX 75201
United States
π Direct Telephone & Hours
Toll-Free: (888) 634-8910
Hours: Monday β Friday: 8:30 AM β 6:00 PM CST, Saturday: 9:00 AM β 2:00 PM CST
βοΈ Verified Support Desk
Email: [email protected]
SLA: Under 4 Business Hours
Storefront: https://ihomesaleoff.com
